Refund and Cancellation Policy

Last Updated: August 3, 2025

1. Introduction

Further & Beyond Foundation is a registered public charitable trust working in India to promote sustainable development, community welfare, waste management, responsible tourism and environmental conservation. We are grateful for every contribution made toward our mission.

This Refund and Cancellation Policy outlines the terms and conditions under which donations made to the Foundation via our official website or affiliated platforms may be refunded or cancelled. The policy is crafted in accordance with guidelines issued by the Ministry of Corporate Affairs, Income Tax Act, 1961, and general financial prudence for charitable trusts in India.

2. Nature of Donations

All donations made to Further & Beyond Foundation:
– Are voluntary and intended for charitable purposes.
– Are utilized strictly for the programs, operations, and statutory obligations of the Foundation.
– May be eligible for tax exemption under Section 80G of the Income Tax Act, 1961, where applicable.

Once a donation is made, it is considered final and non-refundable, except under the specific conditions detailed in this policy.

3. Cancellation of Donations

a. Donor-Initiated Cancellation (Before Transaction Completion):
– If a donor initiates a transaction but does not complete the payment, no cancellation or refund process is required.

b. Donor-Initiated Cancellation (Post-Transaction):
– If you have accidentally donated the wrong amount or donated multiple times due to a technical error, please email us at [email protected] and cc [email protected] within 48 hours of the transaction.
– Refunds in such cases are not guaranteed and will be at the sole discretion of the Foundation’s governing board.

4. Duplicate Transactions or Errors

If you believe that your donation was deducted more than once, or there was a technical error during the transaction, please notify us immediately with:
– Full name
– Date of transaction
– Amount
– Transaction reference number
– Mode of payment

Once verified, we will issue a refund within 7–14 working days, provided no official receipts have been issued.

5. Refund Conditions

Refunds may be initiated under the following conditions:

Refunds, if approved, will be made using the same mode of payment through which the donation was received.

6. Non-Refundable Donations

The following are non-refundable:
– Donations made through offline modes (e.g., cash, cheque, bank transfer) unless proven to be erroneous
– Donations for which tax exemption certificates have already been issued
– Donations made as part of a campaign or fundraiser with a defined purpose
– Donations with declarations such as “non-refundable” or “earmarked for corpus/endowment”

7. Right to Decline Refund

The Foundation reserves the right to decline a refund request if:
– The request is made after the specified window
– The donation has already been allocated or used
– The refund would violate legal or tax guidelines
– The request is found to be fraudulent

8. Tax Implications

If a donation is refunded:
– The original tax deduction receipt (80G/10BE) will be void.
– Donors must not claim tax exemption for refunded donations.
– If already claimed, donors must take corrective action in their ITR filing.

9. Dispute Resolution

Any dispute will be resolved amicably. If unresolved, it will be referred to the courts in Bangalore, Karnataka, under Indian laws.

10. Contact for Refunds and Grievances

Further & Beyond Foundation
203, Prestige Richmond, No.3 – Lalbagh Road,
Bangalore – 560027, India
Email: [email protected] and [email protected]
Phone: +91 99012 75022

11. Updates to This Policy

We may update this policy from time to time. The most recent version will be published on our website.